ReviseOnline provides comprehensive support to ensure every user - from individual students to whole-school administrators - can use our products confidently and effectively. All users have access to detailed user guides and a comprehensive knowledge base that covers setup, navigation, assessment creation, and analytics features. These resources are regularly updated as new functions and integrations are introduced.
For further help, our dedicated support team manages all enquiries through a central ticketing system, ensuring every request is tracked and resolved efficiently.
You can contact the team by:
- Emailing support@reviseonline.com
- Submitting a request via the contact form: https://revise.us-adm-devs.in.ua/contact/
Once received, a ticket is automatically created and assigned to the appropriate specialist. Users receive an email confirmation and can follow the progress through to resolution. School accounts also benefit from priority phone support, providing direct access to technical specialists for urgent or complex platform issues. This ensures schoolwide continuity and rapid assistance when needed.
Whether you’re a student, teacher, or administrator, ReviseOnline’s layered support system - including guides, documentation, and responsive technical assistance - ensures you have help at every stage of your experience.
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